Q.) The shopping cart is producing an error message when I click add to cart, what's wrong?
A.) In almost any instance where a shopping cart error message is produced it is the shopping cart letting you know that the size/color way attempting to be purchased is OUT OF STOCK. Although some pages may be marked as 'Sold Out' with red text others may not. Our published product pages are not dynamic but our shopping cart is, therefore the 'not enough product in stock' message is the most accurate indication of realtime availability. Only when all sizes are out of stock in a product will the red text marking 'Sold Out' appear.

Q.) I am curious about the sizing of my product, how do these clothes fit?
A.) The Jiberish Clothing items, run big, meaning if you normally wear a Large, order a Medium. Jiberish Clothing has sizing measurments information HERE. The Thielke garments are printed on American Apparel shirts. Cardboard Robot items run smaller than normal. Artus items run smaller than normal. Embrace items run smaller than normal. GRN Apple Tree items run standard sizing. If you want us to answer more specific questions about sizing please visit the contact page

Q.) Why am I transfered to PayPal or Google Checkout after filling out my order information within ABSTRACTmall?
A.) By coupling ABSTRACTmall's secure shopping cart engine with the universal processing power of PayPal and Google Checkout, we feel we have created one of the most secure and compatible shopping systems on the web. However, you don't need a PayPal or Google Checkout account to purchase goods on ABSTRACTmall. Simply use the aM Payment Gateway and then choose Credit Card at PayPal checkout(you do not need to sign up for an account). Your billing address will already be filled out as the information was securely transferred from aM. You will receive the same quick, secure and trustworthy service as someone who has a PayPal or Google Checkout account. The aMPaymentGateway accepts Visa, Mastercard, Discover and AmericanExpress.

Q.) What if I am unhappy with the sizing, quality, or fit of a product I order?
A.) Just send the garment back within 25 days of purchase in "as new" condition with a note explaining whats wrong with it and we will either replace your product or refund your money. Visit our contact page to email us about your problem.

Q.) How long will it take to get my order?
A.) All orders are processed and shipped within 72 hours of placement. The rest of the journey depends on the efficiency and speed of the shipping method you chose. However, punctuality is near the bottom of a long list of prioirties for US Postal Service staffers; somwhere between their three hour scotch drink break-session and the daily right wheel delivery-jeep drag races... Don't fret, eventually they will find the time to move your product. Expect it within 7 to 11 days for standard USPS.

Q.) I am an exotic alpaca farmer in southern Paraguay and therefore live outside of the United States. Can I still order ABSTRACTmall goods online?
A.) The ABSTRACTmall online store has recently been updated to accomodate US, Canadian, Asia, Australia/NZ and European orders! Please be sure to select the correct drop down shipping option for your location when checking out. This update reflects the excitement and dedication of two customers; Piotr from Poland and Farquar from Scotland!

Q.) Do you still have a question?
A.) Head on over to our contact page and email us. We will answer EVERY inquiry.