Q.) I am on an Apple mobile device (iPhone/iPad), why can't I scroll your content?
A.) Most of ABSTRACTmall's scrollable content is on the right hand side of the page. Place two fingers next to each other in the area and slide them both up (or down) at the same time to achieve scrolling.
Q.) I am an International (outside the USA) customer and am getting an error message while paying, why?
A.) We DO ship to most countries. If you are outside of the United States please select the 'aMPaymentGateway' option upon checking out. You will be taken to PayPal to either use your existing PayPal account to pay or use a major Credit Card. You do not need to create a PayPal account to use this service. Our Google Checkout system is not setup to handle international payments.
Q.) The shopping cart is producing an error message when I click add to cart, what's wrong?
A.) In almost any instance where a shopping cart error message is produced it is the shopping cart letting you know that the size/color way attempting to be purchased is OUT OF STOCK. Although some pages may be marked as 'Sold Out' with red text others may not. Our published product pages are not dynamic but our shopping cart is, therefore the 'not enough product in stock' message is the most accurate indication of realtime availability. Only when all sizes are out of stock in a product will the red text marking 'Sold Out' appear.
Q.) Why am I transfered to PayPal or Google Checkout after filling out my order information within ABSTRACTmall?
A.) By coupling ABSTRACTmall's secure shopping cart engine with the universal processing power of PayPal and Google Checkout, we feel we have created one of the most secure and compatible shopping systems on the web. However, you don't need a PayPal or Google Checkout account to purchase goods on ABSTRACTmall. Simply use the aM Payment Gateway and then choose Credit Card at PayPal checkout(you do not need to sign up for an account). Your billing address will already be filled out as the information was securely transferred from aM. You will receive the same quick, secure and trustworthy service as someone who has a PayPal or Google Checkout account. The aMPaymentGateway accepts Visa, Mastercard, Discover and AmericanExpress.
Q.) I am an exotic alpaca farmer in southern Paraguay and therefore live outside of the United States. Can I still order ABSTRACTmall goods online?
A.) The ABSTRACTmall online store has recently been updated to accomodate US, Canadian, Asia, Australia/NZ and European orders! Please be sure to select the correct drop down shipping option for your location when checking out. This update reflects the excitement and dedication of two customers; Piotr from Poland and Farquar from Scotland!
Q.) Do you still have a question?
A.) Head on over to our contact page and email us. We will answer EVERY inquiry.